Training And Development Of Human Resources: A Critical Factor In Banking Operations (A Case Study Of First Bank Of Nigeria

📄 Project Abstract

This research work is aimed at finding the effect of training development in banking operations. The purpose is to determine the relationships between the level of productivity and human resources, training and development; discover the causes of high labour turnover in banks, especially commerce banks. Also to determine the whether the availability of training and development opportunities motivate staff of banks, to enable them stick firmly to the service of the banks. In conducting the research, the researcher used oral interview, questionnaires and personal observations to collect the necessary data required. A sample size of 53 (Fifty-three) of First Bank Plc, were studied. The data collected were statistically analyzed by the use of percentage. On the application, it was discovered that training and development opportunities motivate workers and improves the level of job performance of he staff of the banks. Despite the fact that substantial number of banks' employees have been t...