"Total Quality Management As A Tool For Enhancing Organisational Development A Case Study Of Coca-Cola Plc "

📄 Project Abstract

Quality improvement is the only hope for work redemption, recognition of the need for change through systematic and planned development is therefore a strength that organisation must work hard for. Organisation must work had and must be willing to plan and anticipate to develop, as this is vital in remaining ahead of others, maintaining a remarkable standard in the commercial sector and also to retain the trust which can be best motivate workers involved in personal terms. Total quality management as a tool for enhancing organisational development can be used to achieve organisational efficiency. According to Lysons (1996), total quality management is defined as a management philosophy and company practices that aim to harness the human and material resources of the organisation in the most effective way to achieve the objectives of the organisation. We can as well describe total quality management as a way of managing an organisation so that every job, every process is carried out rig...