RECORDS MANAGEMENT PRACTICES, COMPUTER LITERACY SKILLS AND JOB PERFORMANCE OF REGISTRY STAFF OF UNIVERSITIES IN OGUN STATE, NIGERIA

📄 Project Abstract

Best records management practices and computer literacy skills promote job performance of university registry staff through the records they create, use and maintain, hence the university administration rely much on it for quality decision making. Then, the presence of information technology seems to improve the job performance of registry staff of universities as they upgrade from their work from manual to electronic method. However, many students had bitter experiences as their records are mismanaged and retrieval of their urgent records delayed by the registry staff which has great implication to the university at large. This predicament could be as a result of improper records management practices and inadequate computer literacy skills. It is in light of this that the present study investigated records management practices, computer literacy skills and job performance of university registry staff in Ogun state, Nigeria. The study adopted a survey research design. The population o...