Public Perception of Employees' Performance In Social Welfare Agencies in Nigeria: A Study of Enugu State

📄 Project Abstract

In recent times, the performance record of the employees of Nigerian public social welfare agencies has been a catalogue of disappointment and failure. This situation has, therefore, called for a drastic intervention through public perception to draw the attention of the employees to their responsibilities of providing services to the people in the most satisfactory manner and move the country forward in the attainment of the millennium development goals. This is the major premise of this study. In other words, the study sought to ascertain the dominant public perception or view of employees' performance in social welfare agencies in Enugu State; South Eastern Nigeria. Questionnaire and in-depth interview were used to collect information from respondents. The data so collected were analysed using percentages and chisquare (x2) statistical analysis to explain variables and test the hypotheses raised in the study. The study findings showed that employees performance in public social welf...