EFFECTS OF CONFLICT MANAGEMENT ON ORGANISATIONAL PERFORMANCE. (A study of Toyota Nigeria Limited)

📄 Project Abstract

Conflict is a natural occurrence in most organizations that influences human relationships. As a result of the employees' welfare, the presence of conflict has become a source of concern at Toyota Nigeria Limited, Lagos. The study ascertains major causes of conflicts, to explain the types of conflicts existing in the work organization and their management in relation to workers' performance, it assesses the effects of organizational conflict on performance of employees and to investigate the effectiveness of leadership style on conflict management in Toyota Nigeria Limited. The study is cross-sectional and uses a survey design. The study's population consists of 176 Toyota Nigeria Limited, Lagos employees. The study discovered that collaboration and avoidance strategies have a significant positive effect on the performance of Toyota Nigeria Limited, Lagos, while a compromise strategy has a negative significant impact on the organization's performance. The study concluded that there is ...