Effectiveness Of Communication On Staff Performance In An Organisation: A Study Of Nigerian Television Authority (N.T.A.), Kaduna

📄 Project Abstract

This study is entitled "The Effectiveness of Communication on Staff Performance in an Organisation: A Study of Nigerian Television Authority (N.T.A) Kaduna". It is obvious in most organisations that ineffective communication brings about poor working relationship, suspicion as well as conflict which to a large extent affects performance within the organisation. This study was conducted for the purpose of assessing the system of communication in organisations as well as identifying ways in which relationships between management and other staff of the Nigerian Television Authority (N.T.A.),Kaduna can be improved to bring about good working relationship and greater performance. Two hypotheses were formulated. The first hypothesis which states thus: "That performance in N.T.A. Kaduna is affected by ineffective communication was accepted while the second which states that hierarchical channel of communication causes delay in decision making was rejected. The study employed the survey method...