CUSTOMER RELATIONS PRACTICE IN OLD AND NEW GENERATION BANKS A COMPARATIVE ANALYSIS
📄 Project Abstract
Customer relations is clients oriented and at its root lie the need to create a convivial atmosphere that will be beneficial to the organization and its sundry clients. Customer relations entail building or establishing a relationship between an organization and its customers through excellent service provision and delivery in other to create an impressionable opinion of the organization in the minds of the customers. Therefore, this study, customer relations practice in the old and new generation banks: A comparative analysis, compares and analyses the customer relations practices of both old and new generation banks in Nigeria with the view to identifying their distinct customer relations orientation and its implications on banks' profits and sustenance. Using survey research and In-depth Interview methods, 384 respondents were sampled through cluster, quota and systematic sampling techniques respectively. This was from the total population of 783,047 for Enugu and Awka Metropolis. T...
🔍 Key Research Areas Covered
- ✅ Literature Review & Theoretical Framework
- ✅ Research Methodology & Data Collection
- ✅ Data Analysis & Statistical Methods
- ✅ Findings & Results Discussion
- ✅ Recommendations & Conclusions
- ✅ References & Bibliography
📚 Complete Project Structure
- Problem Statement & Objectives
- Theoretical Framework & Related Studies
- Data Collection & Analysis Methods
- Findings & Statistical Analysis
- Recommendations & Future Research
- Questionnaires, Data, References
⭐ Why Choose This Mass Communication Project Topics Project?
🎯 Well-Researched
Thoroughly researched with current and relevant sources
📊 Complete Data
Includes statistical analysis and detailed findings
✍️ Original Content
100% original research with proper citations
📝 Properly Formatted
APA/MLA formatting with table of contents
🎓 Supervisor Approved
Meets university standards and requirements
⚡ Instant Download
Immediate access after purchase
🔗 Related Mass Communication Project Topics Project Topics
💬 What Students Say
"This project provided excellent guidance for my Mass Communication Project Topics research. The methodology was clear and the data analysis helped me understand the proper approach."
CUSTOMER RELATIONS PRACTICE IN OLD AND NEW GENERATION BANKS A COMPARATIVE ANALYSIS
Full Citation:
OKORIE JANE ONYINYECHI. (). CUSTOMER RELATIONS PRACTICE IN OLD AND NEW GENERATION BANKS A COMPARATIVE ANALYSIS. African and General Studies, 40, 14858.
Citation Formats:
APA
OKORIE JANE ONYINYECHI. (). CUSTOMER RELATIONS PRACTICE IN OLD AND NEW GENERATION BANKS A COMPARATIVE ANALYSIS. African and General Studies, 40, 14858.
MLA
OKORIE JANE ONYINYECHI. "CUSTOMER RELATIONS PRACTICE IN OLD AND NEW GENERATION BANKS A COMPARATIVE ANALYSIS." African and General Studies, vol. 40, , pp. 14858.
Chicago
OKORIE JANE ONYINYECHI. "CUSTOMER RELATIONS PRACTICE IN OLD AND NEW GENERATION BANKS A COMPARATIVE ANALYSIS." African and General Studies 40 (): 14858.
Full Citation:
OKORIE JANE ONYINYECHI. (). CUSTOMER RELATIONS PRACTICE IN OLD AND NEW GENERATION BANKS A COMPARATIVE ANALYSIS. African and General Studies, 40, 14858.
Citation Formats:
APA
OKORIE JANE ONYINYECHI. (). CUSTOMER RELATIONS PRACTICE IN OLD AND NEW GENERATION BANKS A COMPARATIVE ANALYSIS. African and General Studies, 40, 14858.
MLA
OKORIE JANE ONYINYECHI. "CUSTOMER RELATIONS PRACTICE IN OLD AND NEW GENERATION BANKS A COMPARATIVE ANALYSIS." African and General Studies, vol. 40, , pp. 14858.
Chicago
OKORIE JANE ONYINYECHI. "CUSTOMER RELATIONS PRACTICE IN OLD AND NEW GENERATION BANKS A COMPARATIVE ANALYSIS." African and General Studies 40 (): 14858.
Document Details
| Author | OKORIE JANE ONYINYECHI |
|---|---|
| 📁 Field | Mass Communication Project Topics |
| 🏷️ Type | Arts and Humanities project topics |
| Pages | 99 Pages |
| Words | 18002 words |
| 📘 Chapters | 1 to 5 Chapters |