BENCHMARKING AS A PERFORMANCE MANAGEMENT STRATEGY IN THE MANUFACTURING INDUSTRY (A CASE STUDY OF THREE MANUFACTURING FIRMS IN ABA, ABIA STATE)

📄 Project Abstract

The main aim of this study is to examine benchmarking as a performance management strategy in manufacturing industries. Data were collected from both primary and secondary sources. The major source of primary data were the respondents randomly selected from three manufacturing industry in Aba, Abia State. The major instrument used in the data collection was questionnaire. The data were presented in tables as frequency distribution and in the analysis, the techniques of performance and frequency were applied. In testing the hypothesis, the z-test was applied. The major findings of the study were; manufacturing company's engage in benchmarking to achieve industry's best practice and to keep abreast with competitors. Benchmarking serves as performance management strategy by setting performance standard. It identifies performance gap by comparing actual with target performance. It serves as a performance control technique by affecting changes that will eliminate the performance gap. Bench...