ASSESSMENT OF ELECTRONIC BANKING AND SERVICE DELIVERY IN THE BANKING INDUSTRY IN NIGERIA
📄 Project Abstract
The study assessed the level of adoption of electronic banking in Zenith Bank. The main objective of the study was to evaluate whether electronic banking has improved service delivery by the bank. Four objectives and four-hypotheses were formulated and tested in the study. The researcher adopted the survey design and structured questionnaire was administered to selected respondents in the bank. The respondents were divided into two strata: staff and customers. Out of 135 staff, 103 were selected as sample using Taro Yamani approach. Because the population of customers is large, the Topsman sampling technique was adopted and 138 customers were selected. The questionnaire was administered to the staff by the researcher while few assistants were used to administer the questionnaire to the customers. Table and frequency distribution were used to present the data while the Chi- Square (X2) technique was used to test the research hypotheses. Findings from the study showed that there are suff...
🔍 Key Research Areas Covered
- ✅ Literature Review & Theoretical Framework
- ✅ Research Methodology & Data Collection
- ✅ Data Analysis & Statistical Methods
- ✅ Findings & Results Discussion
- ✅ Recommendations & Conclusions
- ✅ References & Bibliography
📚 Complete Project Structure
- Problem Statement & Objectives
- Theoretical Framework & Related Studies
- Data Collection & Analysis Methods
- Findings & Statistical Analysis
- Recommendations & Future Research
- Questionnaires, Data, References
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📊 Complete Data
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✍️ Original Content
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APA/MLA formatting with table of contents
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ASSESSMENT OF ELECTRONIC BANKING AND SERVICE DELIVERY IN THE BANKING INDUSTRY IN NIGERIA
Full Citation:
INYANG - UDO, KENNETH NNAH. (). ASSESSMENT OF ELECTRONIC BANKING AND SERVICE DELIVERY IN THE BANKING INDUSTRY IN NIGERIA. African and General Studies, 40, 14858.
Citation Formats:
APA
INYANG - UDO, KENNETH NNAH. (). ASSESSMENT OF ELECTRONIC BANKING AND SERVICE DELIVERY IN THE BANKING INDUSTRY IN NIGERIA. African and General Studies, 40, 14858.
MLA
INYANG - UDO, KENNETH NNAH. "ASSESSMENT OF ELECTRONIC BANKING AND SERVICE DELIVERY IN THE BANKING INDUSTRY IN NIGERIA." African and General Studies, vol. 40, , pp. 14858.
Chicago
INYANG - UDO, KENNETH NNAH. "ASSESSMENT OF ELECTRONIC BANKING AND SERVICE DELIVERY IN THE BANKING INDUSTRY IN NIGERIA." African and General Studies 40 (): 14858.
Full Citation:
INYANG - UDO, KENNETH NNAH. (). ASSESSMENT OF ELECTRONIC BANKING AND SERVICE DELIVERY IN THE BANKING INDUSTRY IN NIGERIA. African and General Studies, 40, 14858.
Citation Formats:
APA
INYANG - UDO, KENNETH NNAH. (). ASSESSMENT OF ELECTRONIC BANKING AND SERVICE DELIVERY IN THE BANKING INDUSTRY IN NIGERIA. African and General Studies, 40, 14858.
MLA
INYANG - UDO, KENNETH NNAH. "ASSESSMENT OF ELECTRONIC BANKING AND SERVICE DELIVERY IN THE BANKING INDUSTRY IN NIGERIA." African and General Studies, vol. 40, , pp. 14858.
Chicago
INYANG - UDO, KENNETH NNAH. "ASSESSMENT OF ELECTRONIC BANKING AND SERVICE DELIVERY IN THE BANKING INDUSTRY IN NIGERIA." African and General Studies 40 (): 14858.
Document Details
| Author | INYANG - UDO, KENNETH NNAH |
|---|---|
| 📁 Field | Accounting And Finance project topics |
| 🏷️ Type | Management and Business project topics |
| Pages | 81 Pages |
| Words | 10031 words |
| 📘 Chapters | 1 to 5 Chapters |