APPLICATION OF INFORMATION AND COMMUNICATION TECHNOLOGIES TO CUSTOMER SERVICES IN SOME SELECTED UNIVERSITY LIBRARIES IN THE NORTH EAST GEOPOLITICAL ZONE, NIGERIA

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📄 Project Abstract

This research is on the Application of Information and Communication Technologies to Customer Services in Some Selected University Libraries in the North East Geo-Political states. The study examines types of ICTs and ICT-based customer services available and provided in the University Libraries in the North East Geo-Political Zone, Nigeria. The research objectives include: to find out ICTs available and used in the University Libraries and also to find out ICT-based customer services available in University Libraries in the North East Zone, Nigeria. The research method adopted in the study was a survey.Questionnaire was used as the research instrument, and the subjects of the study were heads of library unit, academic staff and undergraduate students. The data collected were analysed descriptively and inferentially and the findings show that there are ICTs and ICT based customer services in University Libraries in the Zone, among which are computers, internet, photocopiers and printer...

🔍 Key Research Areas Covered
  • ✅ Literature Review & Theoretical Framework
  • ✅ Research Methodology & Data Collection
  • ✅ Data Analysis & Statistical Methods
  • ✅ Findings & Results Discussion
  • ✅ Recommendations & Conclusions
  • ✅ References & Bibliography
📚 Complete Project Structure
Chapter 1: Introduction & Background
  • Problem Statement & Objectives
Chapter 2: Literature Review
  • Theoretical Framework & Related Studies
Chapter 3: Research Methodology
  • Data Collection & Analysis Methods
Chapter 4: Data Analysis & Results
  • Findings & Statistical Analysis
Chapter 5: Discussion & Conclusion
  • Recommendations & Future Research
Appendices: Supporting Documents
  • Questionnaires, Data, References
⭐ Why Choose This Library And Information Science Project Topics Project?
🎯 Well-Researched

Thoroughly researched with current and relevant sources

📊 Complete Data

Includes statistical analysis and detailed findings

✍️ Original Content

100% original research with proper citations

📝 Properly Formatted

APA/MLA formatting with table of contents

🎓 Supervisor Approved

Meets university standards and requirements

⚡ Instant Download

Immediate access after purchase

💬 What Students Say

"This project provided excellent guidance for my Library And Information Science Project Topics research. The methodology was clear and the data analysis helped me understand the proper approach."

— Final Year Student, Education project topics
Full Citation:

Balarabe Idi. (). APPLICATION OF INFORMATION AND COMMUNICATION TECHNOLOGIES TO CUSTOMER SERVICES IN SOME SELECTED UNIVERSITY LIBRARIES IN THE NORTH EAST GEOPOLITICAL ZONE, NIGERIA. African and General Studies, 40, 14858.

Citation Formats:
APA
Balarabe Idi. (). APPLICATION OF INFORMATION AND COMMUNICATION TECHNOLOGIES TO CUSTOMER SERVICES IN SOME SELECTED UNIVERSITY LIBRARIES IN THE NORTH EAST GEOPOLITICAL ZONE, NIGERIA. African and General Studies, 40, 14858.
MLA
Balarabe Idi. "APPLICATION OF INFORMATION AND COMMUNICATION TECHNOLOGIES TO CUSTOMER SERVICES IN SOME SELECTED UNIVERSITY LIBRARIES IN THE NORTH EAST GEOPOLITICAL ZONE, NIGERIA." African and General Studies, vol. 40, , pp. 14858.
Chicago
Balarabe Idi. "APPLICATION OF INFORMATION AND COMMUNICATION TECHNOLOGIES TO CUSTOMER SERVICES IN SOME SELECTED UNIVERSITY LIBRARIES IN THE NORTH EAST GEOPOLITICAL ZONE, NIGERIA." African and General Studies 40 (): 14858.
Full Citation:

Balarabe Idi. (). APPLICATION OF INFORMATION AND COMMUNICATION TECHNOLOGIES TO CUSTOMER SERVICES IN SOME SELECTED UNIVERSITY LIBRARIES IN THE NORTH EAST GEOPOLITICAL ZONE, NIGERIA. African and General Studies, 40, 14858.

Citation Formats:
APA
Balarabe Idi. (). APPLICATION OF INFORMATION AND COMMUNICATION TECHNOLOGIES TO CUSTOMER SERVICES IN SOME SELECTED UNIVERSITY LIBRARIES IN THE NORTH EAST GEOPOLITICAL ZONE, NIGERIA. African and General Studies, 40, 14858.
MLA
Balarabe Idi. "APPLICATION OF INFORMATION AND COMMUNICATION TECHNOLOGIES TO CUSTOMER SERVICES IN SOME SELECTED UNIVERSITY LIBRARIES IN THE NORTH EAST GEOPOLITICAL ZONE, NIGERIA." African and General Studies, vol. 40, , pp. 14858.
Chicago
Balarabe Idi. "APPLICATION OF INFORMATION AND COMMUNICATION TECHNOLOGIES TO CUSTOMER SERVICES IN SOME SELECTED UNIVERSITY LIBRARIES IN THE NORTH EAST GEOPOLITICAL ZONE, NIGERIA." African and General Studies 40 (): 14858.
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