A POST OCCUPANCY EVALUATION OF PATIENTS SATISFACTION WITH NIGER STATE GOVERNMENT HOSPITAL BUILDINGS

📄 Project Abstract

Patients in healthcare facilities are often fearful and uncertain about their health, safety and isolation from normal social relationships. This is due to the large, complex environment of a typical hospital which further contributes to the stressful situation. This research evaluated patients satisfaction of the Niger State Government hospital buildings using the Post Occupancy Evaluation approach as a prominent tool with a view to improving the building performance of the hospitals in Niger State. The objectives of this research are, to identify the relevance of the predominant services offered by the general hospitals to use of buildings, to assess the satisfaction of the patients with the general setting of the hospital buildings based on the sections and departments and to determine the factors influencing patients' satisfaction in public hospital buildings. The research work focused on patients in three general hospitals in Niger State- Minna, Bida and Kontagora. A well-structur...