A MOBILE APPLICATION FOR A COMPLAINTS MANAGEMENT SYSTEM FOR THE MOUNTAIN TOP UNIVERSITY

📄 Project Abstract

Academic development may be of different concerns in the academic community in order to facilitate social and educational system functioning. Several problems in the learning setting that should be adequately addressed for an efficient educational system to take place requires critical attention. The inability of students to communicate their complaints to the school is a major challenge in Mountain Top University. This mobile application for a Complaint Management System could be used at the university to mitigate some of these challenges. It evolved from the online file keeping system used to gain and get necessary information and data in the institution. With the help of the internet, mobile devices could be used to send complaints to the school management which the administrator could access at ease. This project work was built with React Native, Node.Js and Firebase for the front-end, middle tier and database respectively. It would be a central hub for the easy submission of compl...