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THE ROLE OF IN-SERVICE TRAINING AND DEVELOPMENT IN EMPLOYEE PERFORMANCE

CHAPTER ONE
 INTRODUCTION 
 1.2 BACKGROUND OF THE STUDY 

Human resource is the very important and the backbone of every organization and it is also the main resource of the organizations. So organisations invest huge amount on the human resource capital because the performance of human resource will ultimately increase the performance of the organization. Performance is a major multidimensional construct aimed to achieve results and has a strong link to strategic goals of an organization (Mwita, 2000:15). Training has the distinct role in the achievement of an organizational goal by incorporating the interests of organization and the workforce (Stone, 2002:85). Now a days training is the most important factor in the business world because training increases the efficiency and the effectiveness of both employees and the organization. The employee performance depends on various factors. But the most important factor of employee performance is training. Training is important to enhance the capabilities of employees. The employees who have more on the job experience have better performance because there is an increase in the both skills and competencies because of more on the job experience (Fakhar 2004:92).Training also has impact on the return on investment (Richard 2005:63.). The organizational performance depends on the employee performance because human resource capital of organization plays an important role in the growth and the organizational performance. So to improve the organizational performance and the employee performance, training is given to the employee of the organization. Humans acquire the knowledge, technical skills and necessary behaviour to perform their job duties and responsibilities through experience and training. On the one hand, most of the employees need training to perform their job duties or at least to increase the quality and quantity of their work; on the other hand, skilled and efficient manpower is the most important success factor in achieving the goal of organizations (Alagha , 2004:45). Organizations try to adapt the competency and the qualifications of the individuals to the organization. Contemporary organizations and management theories anticipate that the organization and the staff will benefit from the adaptation of the staff. The staff’s job satisfaction, their required performance, and their sense of being a member of the organization are all realized through the harmony of organization and individual. It is quite important to acquire the required skills, abilities and appropriate role behaviours, and to have behaviours which are appropriate for organizational values and norms of the study groups in the realization of the adaptation. The adaptation is possibly realized by means of in-service training facilities (van dorsal 2000:32). In-service training is a kind of education which is done to help the individuals in organizations to acquire the required knowledge, skills and attitudes in their jobs. In-service training aims to give knowledge, skills and attitudes which will help the staff to be more successful, more productive and happier in their jobs (Daneshfard 2010:24) Training and development increase the employee performance like the researcher said in his research that training and development is an important activity to increase the performance of health sector organization (Iftikhar and Siraj-ud-din, 2009:44).Another researcher said that employee performance is the important factor and the building block which increases the performance of overall organization (Partlow 2006:18).Employee performance depends on many factors like job satisfaction, knowledge and management but there is relationship between training and performance (Chris,2010:42).This shows that employee performance is important for the performance of the organization and the and the training and development is beneficial for the employee to improve its performance. Mwita (2000:17) explains that performance is the key element to achieve the goals of the organization so as performance increase the effectiveness and efficiency of the organization which is helpful for the achievement of the organizational goals. But the question arise that how an employee can work more effectively and efficiently to increase the growth and the productivity of an organization(Qaiser Abbas and Sara Yaqoob 2003). Improving the efficiency of organizations depends on increasing the efficiency of human resource and it, in turn, depends on training and knowledge and skill development and creating favourable behaviour of a successful working. Of course, trainings which are purposeful, continuous and high-content and are planned and executed by experienced professors and instructors in teaching are likely to increase the efficiency and performance (Ghelichli, 2007:72).

Project detailsContents
 
Number of Pages73 pages
Chapter one Introduction
Chapter two Literature review
Chapter three  methodology
Chapter  four  Data analysis
Chapter  five Summary,discussion & recommendations
ReferenceReference
QuestionnaireQuestionnaire
AppendixAppendix
Chapter summary1 to 5 chapters
Available documentPDF and MS-word format


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