ABSTRACT
Retention of enterprise of key personnel and improved interaction between people, technology and processes continue to drive investments in knowledge management (KM) initiatives. Since seventy percent of the employees knowledge is tacit knowledge that is stored in long-term knowledge resources and activities. An organization continues to be challenged by the dynamic nature of competitive global market place, the necessity to outsource critical knowledge tasks and manage rapid turnover of key personnel, it has become imperative that managers implement knowledge management (KM) practices. An effective knowledge management (KM) application for preserving knowledge base within the firm is presented. The study was carried out in Nestle Nigeria Plc Enugu Depot. The data for this research was collected from the distribution of questionnaires to various respondents. A total of thirty questionnaires were distributed in which twenty seven were completed and returned. The statement of the problem deals on how an organization have the problem of planning for the human resources recruitment, selection and employment of qualified persons who are knowledgeable enough to acquire and manage for efficiency. The result/findings of the research show that there is a relationship between knowledge and information, culture and skills as these cannot do without the other. The study therefore recommends that the proper use of knowledge management and information technology develops an organization capacity to acquire, share and utilize knowledge in ways to improve its survival and success. Finally, proper knowledge management helps to protect, exploit intellectual properties to avoid brain drain and build and sustain competitive advantage.
Project details | Contents |
---|---|
Number of Pages | 104 pages |
Chapter one | Introduction |
Chapter two | Literature review |
Chapter three | methodology |
Chapter four | Data analysis |
Chapter five | Summary,discussion & recommendations |
Reference | Reference |
Questionnaire | Questionnaire |
Appendix | Appendix |
Chapter summary | 1 to 5 chapters |
Available document | PDF and MS-word format |
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