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THE IMPACT OF HUMAN RESOURCE MANAGEMENT IN UTILITY ORGANIZATIONS IN NIGERIA_ (A STUDY OF POWER HOLDING COMPANY OF NIGERIA, ENUGU)

ABSTRACT

 This research work is “An Assessment of the Impact of Human Resource Management in Utility Organizations in Nigeria: A Study of Power Holding Company of Nigeria (PHCN) Enugu”. This study attempted to determine whether the public sector environment and the policy framework of a developing country like Nigeria, adopted and practiced effective human resource management. The principal objective was to determine on how to improve the human resource management process in the utility sector and identify strategies which the government could adopt so as to effectively apply human resource management in the public sector. The purpose of the study included; Identifying the human resource management process in the utility sector. Determining how to improve on the human resource management process in the utility sector, Identifying benefits derived from effective human resource management, Identifying strategies which the government could adopt to effectively apply human resource management in the public sector. In order to answer all these, a survey research was conducted by the researcher; a sample size of 257 was drawn from three Business units of the PHCN in Enugu metropolis. In the data analysis the following were some of the findings; That human resource management process was not properly followed in the power sector, That to improve in the human resource management process in the power sector; the government has to be sincerely committed, That high employee performance, quality service delivery and good employee relations are part of the benefits obtainable from effective human resource management, That institutionalizing human resource management and creating implementable human resource management policies are part of strategies which the government could adopt in effectively applying human resource management in the power sector. Based on these findings, the researcher made the following recommendations: Efforts should be made to de-personalize and de-politicize the human resource management process, Government should invoke the political will and sincerely commit itself to the effective application of the human resource management process in the power sector. -Efforts should be made by the legislators to institutionalize the human resource management policies in the public sector, Government should ensure a regular financial audit made public to Nigerians and a regular scrutiny of all the activities going on in the power sector to ensure standardization and accountability in the sector. Conclusively, human resource management involves working with people so that they and their organizations reach full potentials even when change precipitates the need to acquire new skills, assume new responsibilities, and form new relationships. Therefore, human resource management cannot be over emphasized.

Project detailsContents
 
Number of Pages114 pages
Chapter one Introduction
Chapter two Literature review
Chapter three  methodology
Chapter  four  Data analysis
Chapter  five Summary,discussion & recommendations
ReferenceReference
QuestionnaireQuestionnaire
AppendixAppendix
Chapter summary1 to 5 chapters
Available documentPDF and MS-word format


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