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MANAGING LOGISTICS AND DISTRIBUTION SYSTEM IN THE NIGERIAN CEMENT INDUSTRY

ABSTRACT

 The success of logistics and distribution can be measured from the extent of market coverage with products availability at reasonable prices, the development of distribution facilities, the management of logistics and distribution resources and the channels as well. However, managing logistics and distribution system entails planning, organizing, coordination and control of logistics and distribution activities which ensures that products are made available at the right time and places where needed. A well managed logistics and distribution system does not only stabilize product prices, but also enhances cost effectiveness, facilitates customer satisfaction. However, customer satisfaction can be revealed in terms of customer loyalty and retention. These benefits can equally serve a firm as competitive strategy. Hence, making effective and efficient use of Logistics and distribution components (transportation, warehousing, inventory and order processing), organizations products will be made available at the right times and places, creating the time, place and possession utility which enhances the form utility create during production. In view of the above, this research work aimed at determining the effect of managing logistics and distribution system in the Nigerian Cement Industry. Survey research design was used for the study. Data were generated mainly from primary source. Data were presented using tables. The four hypotheses which were formulated were tested using chi-square. The study revealed that managing logistics and distribution system will lead to cost effectiveness, guarantee customer retention and loyalty, enhance cement flow to the end users and that environmental factors do have effect in the management of logistics and distribution system. It is recommended that; Efforts should be consolidated in maximizing logistics and distribution resources (transportation, warehouses, and inventories)so as to achieving trade offs in order to improve efficiency of operations and save cost. Also Dangote cement should at all times determine the best practice in managing logistics and distribution system. This is because optimum application of logistics and distribution resources will guarantee customer satisfaction which in turn will yield loyalty and retention.

Project detailsContents
 
Number of Pages134 pages
Chapter one Introduction
Chapter two Literature review
Chapter three  methodology
Chapter  four  Data analysis
Chapter  five Summary,discussion & recommendations
ReferenceReference
QuestionnaireQuestionnaire
AppendixAppendix
Chapter summary1 to 5 chapters
Available documentPDF and MS-word format


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