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MANAGEMENT STRATEGIES FOR CONFLICT RESOLUTION IN FEDERAL AND STATE UNIVERSITIES IN SOUTH-EAST NIGERIA

Abstract

 Education requires a peaceful environment to achieve its purposes and objectives but conflict destabilizes higher institutions and university systems in particular. The Study sought to determine the management strategies to be adopted for conflict Resolution in Federal and State Universities in South East Nigeria. The study is necessitated because of the number of lives lost, physical facilities and infrastructure damaged by students during conflicts, and disruption of academic calendar in the institutions of higher Education. To guide the search for solutions to the problems, four research questions were formulated; then four null hypotheses were formulated and tested with ANOVA at the 0.05 level of significance. A descriptive survey design was adopted for the study. The instrument for data collection (MSCR),a structured questionnaire was developed for the study. The population of the study comprised 228,809 academic staff non-academic staff and students. Three hundred and eighty four academic staff, non-academic staff and students were sampled. A systematic sampling method was used to select the respondents for the study. Five experts, three of whom were from Educational Administration and planning and two were from the department of measurement and evaluation and all from University of Nigeria Nsukka, did the validation of the instrument. A trial test was conducted in Rivers State. Cronbach alpha was used to test the internal consistency of the instrument and the scores obtained from the four questions were 0.75, 0.87, 0.84 and 0.85 respectively and it gave an overall result of 0.83.Mean and standard deviation were used to answer the four research questions while ANOVA was used to test the four null hypotheses at 0.05 level of significance. The data analysis revealed that management strategies for conflict resolution that should be adopted include measures such as constant supply of electricity; reduction in fees; building and equipping library for students and staff for learning and research. For the identified strategies to be effective, they should be applied preventively and proactively. Finally the result of the questions in cluster A showed that there is statistically significant difference in the mean rating among the academic staff, non-academic staff and students in the proposed hypotheses and this led to Post-Hoc test to know where the difference lies. The Post-Hoc still showed that there is statistically significant difference in the mean rating among the academic staff, non-academic staff and students implying that the students perception of the mode of manifestation of conflict differ from that of staff. Educational implications, Limitations of the study and suggestions for further studies were made.

Project detailsContents
 
Number of Pages180 pages
Chapter one Introduction
Chapter two Literature review
Chapter three  methodology
Chapter  four  Data analysis
Chapter  five Summary,discussion & recommendations
ReferenceReference
QuestionnaireQuestionnaire
AppendixAppendix
Chapter summary1 to 5 chapters
Available documentPDF and MS-word format


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