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EFFECTIVE INFORMATION MANAGEMENT TOOLS IN ORGANIZATION (A STUDY OF ZENITH BANK LTD)

ABSTRACT
 Management requires factual information to deal with things like policy formulation, forecasting, planning and decision-making. Decision making by managers must be quick and flexible which implies that both time and cost factors of information must be such that it will attract minimum cost and time that would enhance profit maximization. The objective of the study is to seek to explain the concept of what has come to be known in modern Management and Information System and its impact on decision making in a competitive and challenging banking environment. The survey research method –using questionnaire was used in eliciting data from the respondents from the selected bank for the study. The major findings from the study are as follows: • Respondents were of the opinion that MIS aids decision making on how to compete favourably in a competitive and dynamic banking environment. • MIS aids decisions on how to improve the quality of their products/services. • MIS aids decisions on how to make right decision among alternatives. Hence, inadequate management information system can have negative effect on the banks strategic moves. In achieving the bank’s strategic goals and better performance, an effective and efficient management information system is required as a tool for attaining good and effective strategic planning and decision making in the banking industry. In meeting the above challenges, the following recommendations are proposed for the banks: i. Awareness is the parameter towards achieving and realizing set objectives of the organization, therefore every cadre of staff should be carried along and adequately informed of policies and strategies of the organization. ii. Management should be adequately informed of changes and development in the industry by the Research and Development department and the management in turn react adequately to such changes to enhance better services and products delivery by the banks. This will help in keeping their market share in the sector and the company as a whole. Drawing from the conclusion of the study, it is recognized that Management Information System has definite and clear relationship with decision making in banking industry. In spite of the uncertainties about the future, survival and growth, banks will depend on effectiveness of decision making with the assistance of management information system to achieve set out goals. It is therefore suggested that future researchers in this area could look into other sectors of the economy like insurance, manufacturing, stock broking and government parastatals etc to find out the possible ways of interaction as a body in global view in respect of Management Information System.

Project detailsContents
 
Number of Pages134 pages
Chapter one Introduction
Chapter two Literature review
Chapter three  methodology
Chapter  four  Data analysis
Chapter  five Summary,discussion & recommendations
ReferenceReference
QuestionnaireQuestionnaire
AppendixAppendix
Chapter summary1 to 5 chapters
Available documentPDF and MS-word format


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