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EFFECT OF OUTSOURCING ON PERFORMANCE OF FEDERAL GOVERNMENT OWNED HOSPITALS IN ENUGU, NIGERIA

ABSTRACT

 This study aimed at examining the effect of outsourcing on performance of Federal Government owned hospitals in Enugu, Nigeria by finding out whether outsourcing has reduced cost, improve quality of services rendered, increased labour productivity as well as built capacity in Federal Government owned hospitals in Enugu, Nigeria. Survey research design was used for the study. Data were collected from both primary and secondary sources. The sample size was determined using Taro Yamene’s method of sample size determination. 370 questionnaire were administered to respondents. Structured questionnaire and personal interview were used for data collection. Tables and simple percentages were used in data presentation and analysis. Hypotheses were tested using T-test of paired samples statistic at 5% level of significance. Findings revealed that outsourcing has standardized quality of services in Federal Government owned hospitals in Enugu, Nigeria, but costs of outsourced services is on the high side. The researcher suggested that outsourcer should have some element of cost control over the outsourced services to achieve efficient performance.

Project detailsContents
 
Number of Pages159 pages
Chapter one Introduction
Chapter two Literature review
Chapter three  methodology
Chapter  four  Data analysis
Chapter  five Summary,discussion & recommendations
ReferenceReference
QuestionnaireQuestionnaire
AppendixAppendix
Chapter summary1 to 5 chapters
Available documentPDF and MS-word format


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