ABSTRACT
The study was carried out in Nsukka Education Zone of Enugu State. The purpose was to investigate conflict resolution strategies between the principals and teachers in public secondary schools in the zone. A descriptive research design was adopted for the study. The population comprised all the principals and teachers in the education zone. The sample size for the study was 600. A researcher designed questionnaire was the instrument for data collection. Three experts face-validated the instrument and Cronbach Alpha method was used to compute the reliability estimate. Four research questions guided the study. A 30-item questionnaire based on 4 point rating was the instrument for data collection. Mean and standard deviation were used in analyzing research questions while t-test was used in testing the hypotheses at 0.05 level of significance. Among the findings include areas of conflict in schools such as:- irregular attendance to school by teachers, poor keeping of school records, irregular attendance to classes, non-participation in extra school works, teachers welfare and students disciplines; use of dialogue, effective communication, used of compromise, involving staff in decision, proper delegation of duties and proper use of authority in schools; encouraging group cohesion, increasing understanding and improving the self knowledge of principals and teachers in schools and identification of the causes of the conflict, prompt intervention to avoid escalation, and allowing free flow of communication. Finally, the researcher in general recommended that the adoption of the suggested strategies for improving principal’s conflict resolution be applied in the school by school administrators.
| Project details | Contents |
|---|---|
| Number of Pages | 73 pages |
| Chapter one | Introduction |
| Chapter two | Literature review |
| Chapter three | methodology |
| Chapter four | Data analysis |
| Chapter five | Summary,discussion & recommendations |
| Reference | Reference |
| Questionnaire | Questionnaire |
| Appendix | Appendix |
| Chapter summary | 1 to 5 chapters |
| Available document | PDF and MS-word format |
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