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CONFLICT RESOLUTION IN SECONDARY SCHOOLS_ TEACHERS INTERVENTION TECHNIQUES

ABSTRACT

 This study was conducted to investigate the intervention techniques teachers can use to resolve conflicts in secondary schools of Owerri Education zone. The purpose of this study was to find out the intervention techniques teachers can use to resolve conflicts in secondary schools. The research design was descriptive survey. The population of this study comprised of three hundred and twelve (312) principals and four thousand two hundred and thirty six (4236) teachers. A sample of one hundred and twenty three (123) principals and four hundred and twenty two (422) teachers were selected using proportionate stratified random sampling technique. Four research questions and two null hypotheses were used to guide the study. The reliability of the instrument was determined at 0.86 using crombach Alpha test of reliability. Mean and standard deviation were used to answer the research questions, while t-test statistics was used to test the two null hypotheses at 0.05 level of significance. The findings of this study were that the effective intervention techniques, teachers can use to resolve conflict include social intervention techniques, administrative intervention techniques, psychological intervention techniques and moral intervention techniques. Based on the findings, it is recommended that secondary school principals should provide communicative and participative process in which teachers and individual members of staff will have opportunities and freedom to express their views and opinions in any kind of administrative decision making and conflict resolution techniques.

Project detailsContents
 
Number of Pages124 pages
Chapter one Introduction
Chapter two Literature review
Chapter three  methodology
Chapter  four  Data analysis
Chapter  five Summary,discussion & recommendations
ReferenceReference
QuestionnaireQuestionnaire
AppendixAppendix
Chapter summary1 to 5 chapters
Available documentPDF and MS-word format


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